Terms and Conditions

Last updated: 30 October 2025

1. Introduction

These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms.

2. Services

Crank provides performance marketing services including B2B lead generation, B2C ecommerce marketing, and WhatsApp marketing solutions. All services are provided subject to these terms and any additional service-specific agreements.

3. Client Obligations

Clients agree to:

  • Provide accurate and complete information required for service delivery
  • Respond to requests for information in a timely manner
  • Comply with all applicable laws and regulations
  • Ensure all marketing materials and content comply with advertising standards

4. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

  • Invoices are payable within 30 days of issue unless otherwise agreed
  • Late payments may incur interest charges
  • Services may be suspended for non-payment

5. Intellectual Property

All intellectual property rights in materials created by Crank remain the property of Crank unless otherwise agreed in writing. Clients are granted a license to use deliverables for their intended business purposes.

6. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of the business relationship.

7. Limitation of Liability

Crank's liability is limited to the fees paid for the specific services in question. We are not liable for indirect, consequential, or incidental damages arising from our services.

8. Termination

Either party may terminate services with 30 days written notice unless otherwise specified in the service agreement. Fees for services rendered up to the termination date remain payable.

9. Data Protection

We process personal data in accordance with UK GDPR and Data Protection Act 2018. Please refer to our Privacy Policy for details on how we handle personal information.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified terms.

12. Contact Information

For questions about these terms, please contact us:

  • WhatsApp Marketing
  • Company: wearecrank limited, trading as Crank
  • Registered in England & Wales: 9456050