WhatsApp Marketing — Managed Service

WhatsApp Marketing: Turn Conversations into Conversions.

Customers don't read emails anymore — they message. WhatsApp is where attention (and revenue) now lives. With open rates up to 98% and ROAS up to 9.1×, it's the most effective customer communication channel available today.

"Email Marketing is Dead. Long Live WhatsApp."

Most agencies chase impressions. We chase outcomes.

We don't do vanity metrics — we build measurable growth.

Why WhatsApp Works

85%
Open Rate
vs 36% email
13.4%
Click-Through Rate
vs 2.6% email
9.1×
ROAS
vs 5.3× email
£10.96
Cost Per Acquisition
vs £18.70 email

WhatsApp delivers instant, personal, GDPR-compliant messaging that customers actually engage with. Unlike email, which gets buried in cluttered inboxes, WhatsApp messages are seen, opened, and acted upon. It's the difference between shouting into the void and having an actual conversation with your customers.

What We Manage (End-to-End)

Setup & Verification

We handle the technical setup, WhatsApp Business API integration, and verification process so you can focus on strategy, not infrastructure.

Opt-Ins & Consent Management

GDPR-compliant opt-in mechanisms across your website, checkout, QR codes, and lead forms. We ensure every message is permission-based and compliant.

Automation & Message Templates

Pre-approved templates for transactional and promotional messages, intelligent automation flows, and bot-to-human handover when needed.

Campaign Management

Strategic broadcasts for promotions, launches, VIP offers, and customer engagement — timed and segmented for maximum impact.

Reporting, Optimisation & Compliance

Full delivery, click, and conversion tracking with ROI dashboards. We continuously optimise messaging, timing, and segmentation while maintaining Meta policy compliance.

Use Cases

For B2C eCommerce

  • Cart recovery
  • Promotional broadcasts
  • VIP loyalty programs
  • Back-in-stock alerts
  • Post-purchase care
  • Reactivation campaigns

For B2B

  • Lead follow-up
  • Nurture sequences
  • Meeting reminders
  • Demo scheduling
  • Sales enablement
  • Form fills into conversations
WhatsApp for eCommerce — B2C

Boost your store's sales with automated WhatsApp campaigns.

Shoppers respond to WhatsApp — not inbox noise. Recover abandoned carts, increase customer loyalty, and grow lifetime value through the messaging channel your customers actually use.

What's Included

Shopify/Klaviyo Integrations

Seamless integration with your eCommerce stack. We sync customer data, purchase history, and behaviour to power intelligent, personalised messaging.

Abandoned Cart Recovery Flows

Automated sequences that recover lost sales with perfectly timed messages and strategic incentives — dramatically outperforming email with 85% open rates versus 36% for email.

Broadcasts for Promotions & Launches

Reach your customers instantly with new product launches, flash sales, VIP offers, and seasonal campaigns that drive immediate action with 13.4% click-through rates versus 2.6% for email.

Segmented Reactivation Journeys

Win back dormant customers with targeted messaging based on their purchase history, browse behaviour, and lifecycle stage.

Post-Purchase Care & Cross-Sell

Build loyalty through order updates, care guides, usage tips, and intelligent product recommendations that increase repeat purchase rates.

WhatsApp for B2B — Lead Nurturing & Qualification

Nurture and qualify leads faster with WhatsApp.

Slow response kills deals. WhatsApp turns form fills into conversations and conversations into conversions. With 98% open rates and 70% response rates, it's the fastest way to engage, qualify, and convert B2B leads.

What's Included

Click-to-WhatsApp Ads + Website Entry Points

Multiple conversion paths — from paid ads to website forms — that start conversations instantly. Meet prospects on the channel they prefer.

Auto-Qualification Flows & Bot-to-Human Handover

Intelligent automation asks qualifying questions, scores lead quality, and routes hot prospects directly to sales while nurturing others automatically.

CRM Sync (HubSpot, Salesforce, Pipedrive)

Complete integration with your sales stack. Every conversation, qualification outcome, and attribution point flows directly into your CRM.

Sequenced Nurture & Reminders

Automated follow-up sequences that keep your brand top-of-mind, share relevant content, and book meetings — all without manual effort from your sales team.

Shared Dashboards for Sales

Real-time visibility into lead conversations, qualification status, and pipeline contribution. Sales and marketing finally see the same data.

Frequently Asked Questions

Is WhatsApp GDPR-compliant?

Yes. We build proper opt-in mechanisms, manage consent, and follow Meta's WhatsApp Business policy requirements to ensure full compliance.

How fast can we launch?

If your data is readily available, we can launch in as little as 2 weeks. Given the personal nature of WhatsApp and Meta's compliance requirements, we recommend rigorous testing to ensure messages are compliant and engaging.

Why use a managed service instead of doing it ourselves?

Our team of seasoned marketers knows what works with WhatsApp and your business. We get you to market faster and make changes rapidly without reliance on IT or other departments. While you can manage it yourself, you'd need to provision phone numbers, set up Meta connections, integrate your CRM/Shopify, and dedicate staff to closely monitor this highly personal channel.

Is this DIY or fully managed?

We offer a fully managed service where we handle strategy, setup, messaging, and optimisation. Once you're comfortable with the platform, you can take over internally if preferred.

Are we locked into a long contract?

No. There's a 30-day cancellation notice period, allowing you to validate if WhatsApp works for your business. Most brands find 2-3 months is ideal to ensure journeys and messages are properly optimised.

What kind of reporting do you provide?

Full delivery tracking, read rates, click-through rates, conversions, opt-outs, engagement over time, and ROI dashboards. You'll see exactly how WhatsApp contributes to revenue.

Learn More About WhatsApp

Ready to unlock WhatsApp's potential for your business?

"Email Marketing is Dead. Long Live WhatsApp."